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Privacy Policy

Welcome to Ox Asphalt! This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. Your privacy is important to us, and we’re committed to handling your data responsibly and transparently.

Introduction

This Privacy Policy describes the practices of Ox Asphalt (“we,” “our,” or “us”) regarding the collection, use, and disclosure of personal information when you engage with our services, including visiting oxasphalt.com or contacting us about asphalt maintenance, repairs, and related services. By using our website or services, you agree to the terms outlined here.

Changes to Our Privacy Policy

We may update this policy periodically to reflect changes in our business, technology, or legal requirements. Updates will be posted on our website, and we encourage you to review this page occasionally.

Information We Collect

To provide and improve our services, we may collect:

  • Contact Information: Name, email address, phone number, and service address, used to communicate with you about your project.

  • Service Details: Project notes such as the type of service requested, property specifications, and other relevant information.

  • Browsing Data: Non-personal information like your IP address, browser type, and pages visited, which helps us improve site performance.

How We Use Your Information

We use the information collected only for:

  • Communication: To provide quotes, confirm details, schedule services, and answer questions.

  • Service Improvements: To refine our asphalt services based on customer feedback and preferences.

  • Legal Compliance: To meet applicable laws and regulatory requirements.

SMS Opt-In Consent and Phone Number Privacy

We collect phone numbers only with your express opt-in consent to receive SMS messages from Ox Asphalt. Numbers and consent records are used only for communications about your services and are never sold or shared with third parties.

Types of SMS Communications

If you opt in, you may receive:

  • Appointment reminders

  • Service updates

  • Estimates or invoices

  • General customer support messages

Messaging frequency may vary. Message and data rates may apply. To opt out, reply STOP. For help, reply HELP or visit oxasphalt.com.

Opt-In and Opt-Out Instructions

By providing your phone number and agreeing to SMS communications, you consent to receive messages from Ox Asphalt. Consent is not a condition of service, and you can opt out at any time by replying STOP. A confirmation message will follow.

Sharing of Information

Ox Asphalt does not sell, rent, or trade your personal information for marketing purposes. We may share your data only with:

  • Service Providers: Trusted partners who assist in operating our website or business, under strict confidentiality obligations.

  • Legal Authorities: If required by law, we may disclose data to government or regulatory entities.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will never be shared.

Cookies and Similar Technologies

Our website may use cookies or other tracking tools to enhance your experience, analyze site usage, and personalize content. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how our website functions.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Thank you for choosing Ox Asphalt. We are committed to protecting your privacy and ensuring a safe, transparent experience.